FAQ

New furniture comes directly from the manufacturer with full warranty, consistent finishes, and the ability to reorder matching pieces years down the road. Our remanufactured cubicle program rebuilds quality commercial panel systems with new fabric, new work surfaces, and fresh finishes, giving you the look and performance of new at a fraction of the cost. Used furniture bought elsewhere is a gamble: mismatched pieces, cosmetic damage, no warranty, and finishes that may already be discontinued. For most businesses, new or remanufactured through Allied is the smarter path.

It means we take a quality commercial panel system that’s been previously used, strip it down to the frame, and rebuild it with all-new components. New fabric panels. New work surfaces. Fresh powdercoat finishes on the metal. The bones of the system are commercial-grade and built to last decades. The finishes are brand new. The result looks and performs like new at a meaningfully lower price.

You can, and some businesses do. The problem usually shows up later. Used furniture is sold as-is, often with cosmetic damage, mismatched finishes, no warranty, and discontinued model lines. When you grow and need to add three more desks, the original product may not exist anymore. Our remanufactured program solves this. Same lower price point, but consistent finishes, fresh components, and a partner you can call.

Yes. Every remanufactured workstation is one less commercial system in a landfill. We strip and rebuild systems that would otherwise be discarded, which means less waste and less new manufacturing demand. For businesses with sustainability goals, it’s an easy win.

We provide free on-site visits throughout the Inland Empire, including Riverside, Corona, Moreno Valley, San Bernardino, Ontario, Rancho Cucamonga, Temecula, and surrounding cities. For larger buildout projects, we travel further on a case-by-case basis. Call us with your location and project size and we’ll let you know.

For larger buildout projects, often yes. Smaller jobs are usually best served by a local provider closer to you. Give us a call with the details and we’ll be straight with you about whether we’re the right fit.

Carlos comes to your location at a time that works for you. He measures the space, looks at how your team uses it, asks about your timeline and budget, and talks through what would work. Most visits take 30 to 45 minutes. There’s no pitch, no obligation, and no pressure. After the visit, you get a written quote within one business day in most cases.

No. Most clients aren’t sure exactly what they need when they first call. That’s the point of the visit. Carlos has been doing this for over 40 years and can usually walk into a space and tell you what’ll work, what won’t, and what your options are at different price points.

Never. Every order is delivered factory-assembled and professionally installed by our crew. We don’t ship flat-pack boxes. Your furniture arrives ready to use, and installation is included in your quote.

On your schedule. We work evenings and weekends when needed so your business doesn’t have to shut down for the install. For larger buildouts, we coordinate with your move-in date or tenant improvement timeline so everything is in place before your team walks in.

In most cases, yes. We can coordinate disposal, donation, or trade-in of existing furniture as part of the project. Tell us what’s there and we’ll work it into the plan.

We make it right. If a piece arrives damaged in transit, a finish is off, or something doesn’t fit the space the way it should, you call us and we fix it. Forty-five years of doing this work means we’ve seen and solved every issue at least once.

Yes. We work with specialty fabricators for custom builds. A 9-foot conference table the catalog doesn’t carry. A reception desk in a finish that matches your brand. A workstation configuration that doesn’t exist as a stock product. If you can describe it or show us a photo, we can usually get it built.

That’s a big part of what we do. Complete office buildouts are our specialty. New location, expansion, full refresh. We plan the layout, source everything from desks to seating to conference rooms to reception, coordinate the install around your move-in date, and have it ready before your team walks in.

It depends on the scope. We carry a large selection of in-stock items that can ship in days. Custom orders and large buildouts typically take 3 to 6 weeks. We give you a clear timeline during the quoting process so there are no surprises.

Yes. Space planning is included with every buildout project. Carlos walks the space, measures, and works with you on a layout that fits the team and the workflow. For complex projects, we can also produce floorplan drawings.

Often, yes. If you bought from a product line that’s still active, we can usually order matching pieces in the same finish and configuration. Send us a photo or model number and we’ll let you know. This is one of the biggest reasons clients choose to buy new from us in the first place: the ability to add to it years later without starting over.

The full range of commercial office furniture. Desks, workstations and cubicle systems, conference and meeting tables, executive seating, task chairs, guest seating, file cabinets and storage, sit-stand desks, reception furniture, and break room furniture. Plus custom builds and our remanufactured cubicle program. We also handle solar blinds and window treatments for clients who want to bundle those with the same project.

We work primarily with businesses, government agencies, and organizations. The bulk of our work is commercial. We can occasionally help with home office setups for one-off needs, but our pricing and process are built around larger projects where the consultation and install matter.

We’re not locked into a single manufacturer the way some of our competitors are. We work with a range of suppliers across every price tier, which means we can match your budget instead of pushing you toward whatever brand we happen to carry. If you have a specific brand preference, mention it on the call and we’ll let you know what’s possible.

No, Allied Office Furniture focuses exclusively on office furniture, workstation systems, and related installation services. For pens, paper, and consumables, you’ll want a different vendor.

Yes. New furniture comes with the manufacturer’s warranty, which varies by product but typically runs from 5 years to limited lifetime depending on the line. Our remanufactured cubicles come with a workmanship warranty on the rebuild. Specifics are listed on every quote.

Call us. For repeat clients, we already have your specs, finishes, and configurations on file. Most reorders are a five-minute phone call. This is one of the biggest advantages of buying new through us instead of piecing together used furniture from different sources over time.

For panel systems and workstation reconfigurations, yes. As teams grow and shift, we can come back out, reconfigure existing systems, add panels or work surfaces, and keep everything consistent. Office furniture isn’t a one-time purchase for most businesses. We’re built to be a long-term partner.

Allied Office Furniture has been in Riverside since 1958. The Olivas family has owned and operated the business since 1981, which means 45+ years of family ownership and a continuous presence in the community.

Carlos Olivas, in most cases. He runs the business, takes the calls, walks the job sites, and writes the quotes. For installs, you’ll meet our crew. For custom builds, Carlos coordinates with the fabricator. The point is you have one person managing the whole project, not a different rep at every stage.

A few reasons. You talk to the owner, not a regional sales rep. We’re not locked into a single brand, so we can actually match your budget. We deliver assembled and install everything ourselves. And we’ve been a Riverside business for over four decades, which means we’re still here when you need us in year three, year five, or year ten.